VHIT by Vector Stream AI Solutions
A bilingual (Arabic/English), multi-tenant chatbot platform with roles, analytics, and multi-channel delivery.
Web • WhatsApp • Instagram • Facebook • Arabic & English • Multi-tenant • Multi-role • Analytics
- • Bilingual chat widget with auto language detection and admin default language.
- • Upload multiple documents per plan; control who can see which answers with role-based visibility.
- • Serve users where they are: Web, WhatsApp, Instagram, Facebook.
- • Actionable analytics with full and failed logs, feedback signals, and time-based charts.
Core capabilities
Ingest English and Arabic documents. The chat widget detects language automatically and responds accordingly.
Each tenant can add users and upload documents based on plan limits, keeping data clearly isolated.
During upload, assign roles to documents so only authorized users see answers sourced from those embeddings.
Channels
Deploy VHIT on your website or connect social channels to meet users where they already are.
Role-based access
Map content to roles at upload time and control which groups can see specific answers.
Choose one or more roles per file so only the right audience can retrieve its content.
Master admin can set default language and manage role definitions per tenant.
Answers are filtered by role before model generation to prevent cross-role leakage.
Analytics & feedback
Understand performance with complete logs, failed queries, feedback trends, and time-series views.
See all queries, track failures, and drill into error types for faster remediation.
Thumbs up/down in the widget feeds quality analytics and improvement cycles.
Spot trends by day/week and measure impact of new content uploads.
How it works
- 1) Upload content
Add English/Arabic files and map each to the appropriate roles.
- 2) Configure channels
Embed the web widget and connect WhatsApp/Instagram/Facebook as needed.
- 3) Monitor & improve
Review analytics, failed logs, and feedback to refine your content.
FAQ
Yes. VHIT ingests English/Arabic documents and auto-detects the user’s language. Admins can set a default language per tenant.
When uploading a document, select which roles can access it. Retrieval respects these roles before generating an answer.
Web widget, WhatsApp, Instagram, and Facebook at launch.
Yes—full and failed logs, feedback-based metrics, and time-series charts are included.
Ready to launch your bilingual, role-aware chatbot?
Pick a plan or start with a demo—VHIT grows with your content, teams, and channels.